Complaint / Suggestion

Your ideas and suggesions are welcome

We have placed a suggestion box in the waiting room. Please use this or speak to Mrs Hawthorne if you have any ideas to help us improve our service.

Complaints Procedure

If you feel the need to complain about the service provided please ask our Reception Team for a complaints procedure leaflet. Alternatively, you can contact our Practice Operational Manager.

Email: southparksurgery@nhs.net

Of course, it is always nice to receive positive feedback. Therefore, please do let us know when you are happy with our service.

Patient Patient Participation Group

New members are always welcome to the practice’s Patient Participation Group. If you are interested in contributing towards the development of your practice please indicate your interest to a member of the practice team. The manager will provide you with further information and pass your name on to our patient participation group chair person. The group consider all suggestions received in the Practice’s suggestion box.